FAQ & Support

We want you to have a great experience. We’ve compiled a list of our most frequently asked questions.

Frequently Asked Questions

How Do I reset my password?

How Do I change my password?

How Do I Add or Buy a Course?

How Do I Give Someone a Course I’ve Purchased?

How Do I See My Learners’ Certificates?

How Do I Take a Course Myself?

I Want to Be a Training Manager.

I Took My Last Course on Another Platform, Why Does Everything Look Different?

Can I Get A Tour of My RapidLMS Account?

What Is An Activation Code?

Where is My Course?

Why is My Course Not Working?

Where Can I Find My Certificate?

Does My Certificate Expire?

How Do I Update My Account Information?

How Do I Reset My Password?

Contact Support

Titan Health & Safety

1632 14 Ave NW #252,
Calgary, AB
T2N 1M7

403.452.7727